Stop Letting Travel Admin Eat Your Best People's Time

Flights, hotels, and every disruption handled by one dedicated point of contact, so your best people spend their time on the work that actually moves your business.

Talk to Us About Your Team

If you run a venture capital, private equity, or consulting firm, your team is on a plane more than most. The more people travel, the more that goes wrong: missed connections, last-minute schedule changes, or a partner stuck between meetings with no seat booked home.

At most firms, none of that is actually anyone's job. It gets absorbed by whoever is free that week, an Executive Assistant rebooking a flight on top of an already packed calendar, or a Chief of Staff fielding a 9 PM cancellation call. It rarely gets fixed properly because it has never been anyone's actual responsibility to fix.

Marble and velvet hotel lobby

What Changes

  • One point of contact who knows your team. No re-briefing every time. You get someone who understands how your business runs.
  • Proactive monitoring and duty of care. Live flight tracking and vetted in-country ground partners mean cancellations, delays, and transfers are handled before they disrupt your traveller's day.
  • FORA-backed access. Upgrades, perks, and rates you cannot get self-serve or through a regular agent.
  • Zero new software to learn. No dashboards, rollouts, or whole-team logins. Just one direct relationship.
  • Accountable to one person. You and your travellers always know exactly who to call.
Steph, founder of Jaiye Journeys, in a courtyard

Why Jaiye Journeys

Jaiye Journeys was built by Regina Stephanie Jaiyeola. Hired as Regina, trusted as Steph, the name you'll hear once the relationship is running. She has managed the full spectrum of travel disruptions: delayed flights, missed connections, cancelled routes, lost documents, and last-minute rebookings across multiple time zones. Flights are monitored in real time so delays get handled before they become your firm's problem.

FORA certification provides supplier access and VIP perks unavailable outside an agency network, supported by hands-on experience managing group travel logistics at scale across 12+ countries through work with Remote Year. But the real difference is simpler than any credential: when something goes wrong for your team, it is not the first time Steph has solved it.

Steph helped me navigate almost everything a traveller considers a nightmare, including a stolen passport in a foreign country where we didn't speak the language. We needed an emergency visa and an emergency passport, sorted within 24 to 36 hours.

— Ron S.

How It Works

  1. Tell us about your team.

    Share a few details on team size, travel frequency, and what is currently painful.

  2. A short call.

    We talk through how your team actually travels, not a generic pitch.

  3. A tailored retainer.

    Scoped to your team and quoted directly, with a 3-month minimum commitment to ensure we properly learn your team's preferences and operating style.

  4. Fast rollout.

    We start taking travel requests right away while we get to know your travellers' preferences.

Laptop set up at a hotel desk in the evening

FAQ's

Questions, Answered

Most firms are already absorbing this cost invisibly inside existing roles. The hours spent on travel admin internally usually cost more than this retainer, and this comes with specialised access and troubleshooting experience internal roles do not have.

Self-serve booking tools like Navan and Concur still require your team to spend time searching, comparing, and inputting options. Crucially, software does not handle emergency disruptions when things break down. Jaiye Journeys replaces the software by taking over the manual work and the emergency management completely.

Standard travel advisors operate transactionally: you call them only when you need something booked. Jaiye Journeys is a retained operational partner. We already know your team, your preferences, and your patterns before a request ever comes in.

We do not ask for credit cards or passport copies over text or chat. Payment details are collected once, through FORA's Vault, a PCI DSS Level 1 certified system that tokenises card data the moment it's entered, meaning we never see or store the actual card number. Cards are added through secure, one-time links, and every access is logged.

We plug directly into your team's existing workflow. For day-to-day requests, we communicate via your preferred instant messaging platform, whether that is Slack or Microsoft Teams, keeping things fast and informal. For urgent, on-the-road disruptions, we handle things directly with the traveller via text or WhatsApp.

Genuine disruptions get handled in real time as they happen, not queued for the next morning. Standard requests are handled within a business day.

It depends entirely on your team's size and travel frequency. Share a bit about your setup and we will quote it directly. A 12-person firm and a 45-person firm have fundamentally different needs, which is why there is no generic price list.

Ready to hand this off?

Tell us about your team, and we will get back to you with a short call time, not a sales sequence.

Talk to Us About Your Team

Simple setup designed to save your EA time, not take it.