Jaiye Journeys Privacy Policy

Who we are

Our website address is: https://www.jaiyejourneys.com.

Last Updated: 10.02.2026

Welcome to Jaiye Journeys! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. Please read this policy carefully to understand how we handle your data. By using our website or any other services provided by Jaiye Journeys (collectively referred to as “Services”), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our Services:

• • Email Address: To communicate with you and provide important updates.

• • First Name and Last Name: To address you personally and improve our communication.

• • Date of Birth: To ensure that you meet the age criteria for our community and to provide age-appropriate content.

• • Phone Number: To facilitate communication and enhance the security of your account.

• • Home Address: To send you community gifts, welcome packs, and physical perks.

2. How We Collect Information

We collect information directly from you when you register for an account, subscribe to our newsletter, or participate in surveys. Specifically, we collect your Home Address via our onboarding emails following your initial registration. Additionally, we may collect data automatically through cookies and similar technologies when you use our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyse user behaviour, track preferences, and improve the overall functionality of our Services. You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We use your personal information for the following purposes:

• • Communication: To send you updates, newsletters, and important information related to our community.

• • Account Management: To manage your account, process transactions, and provide customer support.

• • Gift Fulfilment: To mail physical gifts and community perks to your home address.

• • Age Verification: To ensure that our community is accessible only to individuals who meet the specified age criteria.

• • Improving Services: To analyse user behaviour, preferences, and trends to enhance and personalise our Services.

• • Legal Compliance: To comply with legal obligations and protect the rights and safety of our community.

5. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• • Service Providers: We may share data with third-party service providers who help us with tasks such as hosting, analytics, and customer support.

• • Legal Compliance: We may disclose information to comply with applicable laws, regulations, legal processes, or government requests.

• • Third Parties: Our website may contain links to third-party websites or services that are not owned or controlled by Jaiye Journeys. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Community on Pangea

We utilise Pangea for group chat and community functionality. When you participate in our community on Pangea, please be aware that the app has its own privacy policies and terms of service. We recommend reviewing Pangea’s policies to understand how they handle your information.

8. Targeted Communications and Consent

By signing up and becoming a member, you are consenting to receiving targeted communications from Jaiye Journeys. These communications may include updates, promotions, and other information tailored to your preferences. You can unsubscribe from these communications at any time by following the instructions provided in the emails.

9. Your Choices

You can control and update your personal information through your account settings. You may also opt out of receiving promotional emails by following the instructions provided in the emails.

10. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include the nature of the data, the purposes for which it was collected, and legal obligations.

11. User Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us at hello@jaiyejourneys.com. We will respond to your request within a reasonable timeframe.

12. Data Transfer

Jaiye Journeys operates internationally. By using our Services, you consent to the transfer of your personal information to other countries. We take measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@jaiyejourneys.com.

By using our Services, you consent to the terms of this Privacy Policy.

Thank you for being a part of the Jaiye Journeys community!